Turn your aftercare follow-up into 5-star reviews.
Your clients feel abandoned after their treatment and leave negative Google reviews. PostCare automatically sends personalized follow-up messages via WhatsApp — your clients feel cared for, and your ratings improve.
85%
of bad reviews linked to lack of follow-up
4.8
average rating with PostCare
+60%
more positive reviews
The problem you know too well
After a cosmetic procedure, your clients go through a stressful recovery period. Without hearing from you, they feel neglected — and it shows up in your Google reviews.
1-star reviews
"No follow-up after my injection. I had questions, nobody answered." — This type of review destroys your online reputation.
Clients who don't return
A client who feels abandoned after treatment won't come back, even if the result is excellent. Follow-up makes all the difference.
Lost revenue
Each star lost on Google = 5-9% less revenue. New clients check your reviews before booking.
Without PostCare
Lip injection 2 weeks ago. Major swelling the first days, I panicked. No message from the clinic. I had to call 3 times with no answer. Very disappointed with the follow-up.
Forehead Botox. I had bruising and didn't know if it was normal. No post-treatment info. Had to search online. Not reassuring.
Microneedling. Red skin for 4 days and nobody told me it was normal. I almost went to the ER. Zero aftercare.
With PostCare
Amazing! I received a WhatsApp message the same evening with post-care instructions. Then follow-ups at Day 3 and Day 7. I truly felt cared for. 5 stars!
First time getting Botox. The clinic sent automatic WhatsApp follow-up messages. Very professional and reassuring. Highly recommend!
Lip filler. The swelling worried me but I got a Day 1 message explaining it was normal and when it would go down. Perfect.
Automatic follow-up that transforms your reviews
PostCare sends the right messages at the right time via WhatsApp. Your clients feel followed up on, ask their questions, and no longer need to leave a bad review to be heard.
Automatic WhatsApp messages sent at Day 1, Day 3, Day 7... based on your protocol
Customizable timing for each treatment type (Botox, filler, laser, etc.)
Built-in concern form — client reports an issue, you get alerted immediately
Your clients feel cared for and leave better reviews
Beauty Studio
online
Hi Sarah! 👋 This is Beauty Studio. Your lip injection went well today. Some swelling is normal for 2-3 days. Apply ice 10min/hour. If you have any questions, reply here!
09:00Thanks for the message! I'm a bit swollen, it's reassuring to know it's normal 😊
09:01Reminder: avoid intense exercise and sun exposure for 48 hours. Swelling will gradually decrease. How are you feeling?
14:00Hi Sarah! Day 3 after your injection. Swelling should have significantly decreased. How are you feeling? If all is well, the final result will be visible at Day 14 ✨
10:00Yes the swelling is going down! I'm happy with the result, thanks for the follow-up 🙏
10:05How it works
Set up once, PostCare handles the rest automatically.
Set up your protocols
Choose from our pre-built templates (Botox, filler, laser...) or create your own message sequences. 5 minutes to set everything up.
Enroll your clients
After each treatment, enroll the client with one click. PostCare automatically schedules all follow-up messages.
PostCare does the rest
Messages are sent automatically via WhatsApp at the right intervals. You get alerted if a client reports an issue.
For every specialty
PostCare adapts to all types of aesthetic and dental treatments
Aesthetic medicine
Post-injection and post-treatment follow-up. Reassure your patients during swelling and healing periods.
Beauty treatments
Support your clients after their treatments. Post-care instructions, reminders and personalized follow-up.
Dental
Post-operative follow-up for your patients. Instructions, medication reminders and healing monitoring.
Concrete results
Better Google reviews
Your clients feel cared for and leave 5-star reviews instead of complaining online
Higher retention
A well-followed client comes back and recommends your clinic to friends and family
Fewer complications
Detect issues early through concern reports. Intervene before things get worse
Time saved
No more manually calling each client. PostCare automates your entire follow-up process