Fewer damaged tattoos
The day 3 message arrives right when it starts to itch. The pool ban arrives before the weekend. Your clients follow instructions because they get them at the right time.
For tattoo studios
Tattoo aftercare sent automatically on WhatsApp
Film removal, washing, the itchy days, the pool ban, the touch-up at 6 weeks: your client gets each instruction at the moment it matters, signed with your first name. You stop repeating yourself.
14 days free, no card
- 7
- messages per tattoo
- 10 min
- to set up
- 0
- apps for your clients
PostCare
online
Today
Hey Sam, it's LĂ©a from Encre & Peau đ€ Thanks for today! Keep the film on until tonight, then wash with lukewarm water and mild soap, pat dry, thin layer of cream. No sun or pool for 2 weeks.
15:10Day 1
How's the piece doing? Wash morning and evening, then cream. A bit red and tender is normal.
09:00Day 3
It's going to start itching and peeling: no scratching, just tap it đ Any doubt, send me a photo.
09:30is it normal that it itches this much?
21:14Automatic reply
Yes, totally normal between day 3 and 7, the skin is renewing. Keep it moisturised and tap instead of scratching. If it gets hot or swollen, send me a photo.
21:14Day 30
One month already! If you love the result, a quick Google review would mean a lot đ g.page/r/encre-peau
11:00Sequences ready for your services
Pick the service when you add the client, the right sequence starts.
Tattoo, small piece
Tattoo, large piece / long session
Tattoo touch-up
Cover-up
What your clients receive
Every message is editable and signed with your first name.
Day 0
Thanks + instructions: film, washing, cream, what to avoid
Day 1
Reminder: wash morning and evening, thin layer of cream, redness is normal, plus a Google review ask
Day 3
Check-in: peeling and itching are coming, don't scratch, reply if in doubt
Day 7
Peeling phase: keep moisturising, still no sun, pool or gym
Day 14
Almost healed: sun protection, sport allowed, send a photo if you like
Day 30
Healed! Touch-up offer and a review reminder, with your links
What changes for you
The same questions, answered for you
"Is it normal that it itches?", "Can I go to the gym?", "It's peeling, is it ruined?": the answers come from your own FAQ, automatically.
Reviews and touch-ups that actually happen
The review ask goes out the day after the session, while the client is still proud of their new piece. At day 30, once it's healed, the touch-up offer arrives with a reminder for those who haven't left a review yet.
Your number stays yours
Messages leave from PostCare's WhatsApp number, signed with your first name and studio. A photo or a worrying word, and you're alerted.
How it works in a studio
1
End of session: add the client
First name, number, service, date. 10 seconds from your phone while they're paying. The first message with the instructions leaves immediately.
2
The sequence runs on its own
Day 1, 3, 7, 14, 30. Each message is written in your words and signed with your first name. Change anything you like, once.
3
You see only what needs you
Replies land in your dashboard. Common questions get an automatic answer. A photo or words like "hot", "pus", "very swollen" are forwarded to you immediately.
Why artists use it
The first 72 hours decide how a tattoo heals, and that's exactly when clients forget. They take the film off too early, scrub the piece, put on too much cream, or nothing at all. A printed card doesn't help at 11pm. A WhatsApp message in the thread they already use does: the instructions are there, in your words, when they look for them.
Days 3 to 10 are when your DMs explode: it itches, it peels, it looks cloudy, is it infected? Most of these messages are the same five questions. PostCare answers them from your FAQ, in the same thread, within seconds. The ones that matter, a photo or a worrying word, are forwarded to you with no automatic answer.
The review ask and the touch-up are the messages nobody sends, because there's never the right moment. PostCare asks for the review the day after the session, when the client is proud of their piece, and sends the touch-up offer on day 30 with a reminder, with your Google link and your booking link. That's where the calendar fills up and the rating goes up.
Questions
Can I use my own instructions?
Yes. The default sequence is a solid base written for tattoo healing, but you can rewrite every message, change the timings, add or remove steps. Many artists just adjust the products they recommend and the tone.
What happens when a client sends a photo?
The photo goes straight to you, by email and in the dashboard, with no automatic answer. Same for words like hot, pus, fever, very swollen. You answer in the same thread.
Several artists in the studio?
Each artist has their own first name on their messages. The Studio plan includes one artist; each extra artist is +10 âŹ/month. Clients always see the name of the person who tattooed them.