Injections & Treatments
Post-injection and post-treatment follow-up. Reassure your patients during swelling and healing periods.
Botox
Dermal Fillers
Lip Filler
Chemical Peel
PRP
For Healthcare & Aesthetic Professionals | Automated WhatsApp Follow-up
Automated aftercare follow-up via WhatsApp.
2h saved per day.
A message the day after treatment, reminders over the following days, follow-up until recovery. Your patient knows what to do at every step. Your team stops chasing. And the good reviews come on their own.
- 2h/j
- saved per practitioner per day
- 4.8
- average Google rating with PostCare
- +60%
- fewer post-treatment support calls
Based on PostCare customer data
See PostCare in Action
Watch how PostCare automates aftercare messaging for your clinic in under 2 minutes.
The problem you know as a professional
After a procedure, your clients go through a recovery period that can be stressful. Without hearing from you, they feel neglected - and it shows up in your Google reviews.
Overwhelmed staff
Follow-up calls, manual texts, repetitive questions... Your team spends hours every week on tasks that could be automated.
1-star reviews
"No follow-up after my procedure. I had questions, nobody answered." — This type of review destroys your online reputation.
Clients who don't return
A client who feels abandoned after treatment won't come back, even if the result is excellent. Follow-up makes all the difference.
Lost revenue
Each star lost on Google = 5-9% less revenue. New clients check your reviews before booking.
Without PostCare
Glow Aesthetics
2.8
47 reviews
M
Marie L.2 weeks ago
Lip injection 2 weeks ago. Major swelling the first days, I panicked. No message from the clinic. I had to call 3 times with no answer. Very disappointed with the follow-up.
P
Priya S.1 month ago
Forehead Botox. I had bruising and didn't know if it was normal. No post-treatment info. Had to search online. Not reassuring.
S
Sophie R.3 weeks ago
Microneedling. Red skin for 4 days and nobody told me it was normal. I almost went to the ER. Zero aftercare.
With PostCare
Glow Aesthetics
4.8
124 reviews
A
Anaïs M.1 week ago
Amazing! I received a WhatsApp message the same evening with post-care instructions. Then follow-ups at Day 3 and Day 7. I truly felt cared for. 5 stars!
D
Divya K.3 days ago
First time getting Botox. The clinic sent automatic WhatsApp follow-up messages. Very professional and reassuring. Highly recommend!
C
Camille D.2 weeks ago
Lip filler. The swelling worried me but I got a Day 1 message explaining it was normal and when it would go down. Perfect.
The solution
The right message, at the right time, automatically
PostCare sends the right instructions at the right time via WhatsApp. When your clients reply, they get instant answers — they feel heard, and you stay in control.
Automatic WhatsApp messages sent at Day 1, Day 3, Day 7... based on your protocol
Customizable timing for each treatment type (injection, dental extraction, facial, surgery, etc.)
AI assistant replies to client questions instantly, 24/7, in their language
Smart concern detection — if a client reports symptoms, you get alerted automatically
Your clients feel cared for and leave better reviews
Connects to your existing tools via API — compatible with Zapier, Make, and custom integrations
PostCare
online
Today
Hi Sarah! 👋 This is Glow Aesthetics. Your lip injection went well today. Some swelling is normal for 2-3 days. Apply ice 10min/hour. If you have any questions, reply here!
09:00Hi! I have some swelling on the left side, is that normal? 😟
09:01AI Assistant
Hi Sarah! Yes, asymmetric swelling is completely normal in the first 48h after lip injections. Keep applying ice 10min/hour and it should even out. If it hasn't improved by day 3, let your clinic know 😊
09:01Reminder: avoid intense exercise and sun exposure for 48h. The swelling will gradually decrease!
14:00Day 3
Hi Sarah! Day 3 check-in. How are you feeling? The swelling should have decreased significantly. Final result visible around day 14 ✨
10:00So much better! Everything is evening out. Thanks for the follow-up 🙏
10:05How it works
Set up once, PostCare handles the rest automatically.
1
Set up your protocols
Choose from our 40+ pre-built templates, upload your protocol PDF and let AI convert it automatically, or create your own message sequences.
2
Enroll your clients
After each treatment, enroll the client with one click. PostCare automatically schedules all follow-up messages.
3
PostCare does the rest
Messages are sent automatically via WhatsApp. Our AI assistant answers client questions instantly, and you get alerted if someone reports an issue.
For every specialty
PostCare adapts to all types of aesthetic, dental, medical and body art treatments
Beauty treatments
Support your clients after their treatments. Post-care instructions, reminders and personalized follow-up.
Laser Hair Removal
Facial
Microneedling
Microblading
Dermaplaning
Cosmetic surgery
Complete post-operative follow-up. Recovery instructions, complication alerts and day-by-day support.
Rhinoplasty
Facelift
Breast Augmentation
Liposuction
Blepharoplasty
Tattoo & Piercing
Guide your clients through healing. Day-by-day aftercare instructions, reminders and early issue detection.
Tattoo
Piercing
Laser Tattoo Removal
Permanent Makeup
Microblading
Dental
Post-operative follow-up for your patients. Instructions, medication reminders and healing monitoring.
Dental Implants
Whitening
Wisdom Teeth
Veneers
Orthodontics
Physiotherapy & Osteopathy
Post-session follow-up for your patients. Exercise reminders, recovery tracking and pain monitoring.
Back Pain
Post-Surgery Rehab
Sprain
Tendinitis
Osteopathy
Other medical specialties
Any practitioner who performs procedures with aftercare follow-up. Automate your messages regardless of your specialty.
Dermatology
Allergology
Ophthalmology
ENT
Podiatry
Concrete results
2h saved per day
No more follow-up calls, manual texts, or chasing patients. PostCare sends everything automatically
Better Google reviews
Your clients feel cared for and leave 5-star reviews instead of complaining online
Higher retention
A well-followed client comes back and recommends your clinic to friends and family
Fewer complications
Detect issues early through concern reports. Intervene before things get worse
Built for practitioners
PostCare protects your privacy and gives you full visibility over your clients' recovery
Your number stays private
Messages are sent from a dedicated WhatsApp number. Your personal phone number is never shared with clients.
Everything in one dashboard
View all conversations, client photos, concern reports, and delivery statuses from a single centralized dashboard.
AI-powered photo analysis
When a client sends a photo, our AI analyzes it instantly and alerts you if something requires attention.
PostCare is an aftercare follow-up tool, not a medical emergency service. In case of emergency, clients should contact emergency services directly.
Frequently asked questions
Everything you need to know about PostCare
What message types are supported?
PostCare supports text messages and photos via WhatsApp. Clients can reply by text or send photos of their recovery. Voice messages and audio notes are not supported — clients who send voice messages will receive an automatic reply asking them to type their message instead.
What happens when a client sends a photo?
When a client sends a photo, our AI instantly analyzes it and creates a concern ticket visible in your dashboard. You are notified immediately so you can assess the situation and respond quickly if needed.
Can I customize the aftercare messages?
Yes. You have full control over every message in your aftercare sequences. You can edit existing messages, add new steps, adjust timing, and even import custom protocols from PDF documents using our AI-powered parser.
How many languages does PostCare support?
PostCare supports 7 languages: English, French, Spanish, Italian, Turkish, Portuguese, and German. Each client receives aftercare messages in their preferred language.
Does PostCare integrate with my clinic software?
PostCare is not a replacement for your clinic management tool (Cliniko, Pabau, Fresha, Jane, etc.). It adds a WhatsApp aftercare messaging layer on top. Our REST API lets you automate patient enrollment from your existing system, and we are compatible with Zapier and Make for no-code integrations.
What if my patient does not have WhatsApp?
PostCare works exclusively via WhatsApp. We made this choice because WhatsApp has a 98% open rate, compared to 20% for email and SMS. In practice, the vast majority of patients already use WhatsApp. If a patient does not use it, you can always share your aftercare instructions with them manually.
78 ready-to-use aftercare protocols
Pre-built message sequences for every procedure, written by healthcare professionals. Choose your protocols and start sending in minutes.
Injectables
Botox
Dermal Filler
Kybella
Skin Treatments
Chemical Peel
Microneedling
Scalp Micropigmentation
Keratin Treatment
CoolSculpting
PRP Facial
HydraFacial
packs.ingrown-hair-treatment.name
PDO Thread Lift
Sclerotherapy
Mesotherapy
Laser
Laser Treatment
Laser Tattoo Removal
IPL Photofacial
Laser Hair Removal
Body Art
Tattoo
Piercing
Microblading / PMU Brows
Lash Lift
Brow Lamination
Permanent Makeup
Dental
Tooth Extraction
Wisdom Teeth Extraction
Dental Implant
Teeth Whitening
Deep Scaling
Dental Crown
Porcelain Veneer
Root Canal
Gum Graft Surgery
Invisalign
Dental Bridge
Dentures
Dental Bonding
Cosmetic Surgery
Hair Transplant
Liposuction
Rhinoplasty
Breast Augmentation
Blepharoplasty
Abdominoplasty
Facelift
Brazilian Butt Lift
Breast Lift
Breast Reduction
Neck Lift
Otoplasty
Chin Augmentation
Buccal Fat Removal
Gynecomastia Surgery
Lipofilling
Arm Lift
Thigh Lift
Brow Lift
Recovery & Fitness
Cryotherapy
Compression Therapy
IV Therapy
Red Light Therapy
Sports Massage
Acupuncture
Cupping Therapy
Physiotherapy
Osteopathy Session
Ankle Sprain Rehab
Back Pain Rehab
Post-Surgery Rehab
Tendinitis Treatment
Sciatica Treatment
Neck Pain / Cervicalgia
Shoulder Rehabilitation
Knee Rehabilitation
Sports Injury Recovery
Medical Specialty
Skin Biopsy
Allergy Treatment
Minor Surgery
Eye Procedure
Nutrition
Nutrition Plan Follow-up
Functional Medicine Protocol
For privacy and sensitivity reasons, certain intimate procedures are not listed in this catalogue. If you need a custom protocol, please contact us and we will set it up for you.